FAQs

1. Can I get a refund for my product?

Yes! We offer a 30-day refund policy. If you're not satisfied with your purchase, simply contact us within 30 days of receiving your order for a full refund. (Product must be in original condition.)

2. How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery time varies by location, but most orders arrive within 7–12 business days.

3. Does the wrist massager really work for carpal tunnel or hand pain?

Yes. Our product was developed with input from healthcare professionals and is designed to target tension, inflammation, and circulation issues common in carpal tunnel and repetitive stress injuries.

4. Is it safe to use every day?

Absolutely. The wrist massager is made for daily use, with adjustable heat and vibration levels to match your comfort level.

5. Can I use it on both hands?

Yes! The design is ambidextrous and adjustable to fit both the left and right wrist comfortably.

6. Is the product rechargeable or battery-operated?

It comes with a USB charging cable — no batteries needed. A full charge lasts multiple sessions.

7. Can I use the wrist massager while working or on the go?

Yes! The device is lightweight, wireless, and portable, making it easy to use while working at a desk, watching TV, or even traveling.

8. Is it suitable for older adults?

Yes. It was specifically created with the older, hard-working generation in mind, offering gentle yet effective relief without the need for medication or doctor visits.

9. Do you ship internationally?

Currently, we ship to most major countries. You’ll see available shipping options during checkout based on your location.

10. How can I contact customer support?

You can reach us anytime at support@physicalease.com or through the Contact Us page on our website. We aim to respond within 24 hours.